Experience has taught us that every guest house, hotel, resort is unique with specific needs. Our participatory approach to ensures that we don’t just offer long lasting and cost effective solutions;
We package your business concept to appeal to the market that really needs your services.
We recruit people with the passion for serving people. We know what to look for in trying to identify people’s people. With our experience, we know who should do what and this is how you get the best out of each team member.
With the right people, training becomes the trigger to hit goals on time and stay ahead of the competition. With our special cinema type training, team members become stars at what they do.
We have over time learnt what each market segment wants and what drives them to different destinations. We can make it happen while you sit and watch your bottom line (revenue) grow. We also teach your team how to identify opportunities and how to take advantage of each one.
We will not only plug leakages but will teach you how to identify them and how to know you have plugged every single hole that drains the dividends of your investment.